Hi there. We're Esurance.

And we're making insurance simple, transparent, and affordable. In other words, surprisingly painless.

Insurance shouldn't be painful

Let's be honest. Insurance can be painful. And complicated. And too expensive. But guess what? It doesn't have to be.

So we're working hard to change all that. Because we think customers deserve better. After all, we're here to protect you so there's less pain if something bad happens. NOT to create more pain in the process.

So we make it painless

As one of the first companies to offer car insurance online, we know about doing things differently to make insurance painless for our customers. Since we sold our first policy in 1999, we've expanded to offer car insurance in 43 states, plus homeowners, renters, motorcycle insurance and more.

By using technology, we enable our customers to do things quickly and easily online or with our mobile app. And while technology has changed a ton since we launched, our desire to always do better hasn't.

We also use technology to operate as efficiently as possible and save money so we can pass those savings on to our customers. We were, after all, born online and built to save.

Esurance received the J.D. Power award for "Highest Customer Satisfaction Among Auto Insurers in California." For J.D. Power 2019 award information, visit jdpower.com/awards.

A transparent look behind the scenes

Let our leaders pull back the curtain on our plans to make insurance painless. And highlight our progress.

President of Esurance, Jonathan Adkisson

Our president, Jonathan, defines our mission to make insurance surprisingly painless.

Let's be honest blog series part 1

Jonathan takes an honest look at our progress — what's working and where we can still improve.

Let's be honest blog series part 2

Eric Brandt, our Chief Claims Officer, explains how we're making claims surprisingly painless.

Let's be honest blog series part 3

Painless … by the numbers

Making insurance painless means making it super simple to get a quote, paying claims right away, and saving money for our customers. Here's how we're doing.

0min to get a quote online, on average!*

0% of eligible photo claims customers are approved for payment in just one day**

$0 is the average savings for drivers who switched to Esurance & saved***

We make it easy to switch

Customers who want painless insurance are joining us from these companies.

	Progressive	19%
	GEICO	14%
	State Farm	8%
	Farmer's, Nationwide, Liberty Mutual, and others	59%

Our customers keep us honest

Sure, we look at the numbers. But when it comes to truly gauging our progress, our customers tell us everything we need to know. They tell us when we're getting it right and when we could do better. See what they have to say.

"This process was quick, easy and painless. I've been shopping around and can definitely say their quote beat any other I received. Thank you for a great product!"

— Claire L.

"This was the most painless process I've ever had with insurance … and it's the cheapest! I'm sorry I didn't choose Esurance sooner!"

— Kristiana B.

"Loved the chat option. Got help with what I needed, right away. Quick and painless unlike many insurance companies."

— Shannon G.

"Thank you Esurance for saving me money … from quote to purchase, it was painless, easy, and affordable."

— Sam B.

We're proud to be part of the Allstate family

Using the resources, innovative mindset and almost 90 years of experience from an industry icon helps us put our startup mentality and nimble nature to work for customers every day. As a result, we offer smarter products, seamless digital and mobile experiences, and better, more intuitive, tools. Backed by Allstate, a leading-edge protection company, you can count on us to be there when you need us.

Esurance employees sitting at picnic table